Business Dashboard 2022
At Leask Marine we believe that our business success is built on the quality of our operational efficiencies and we use a number of information management tools across our business tracking specific key performance indicator metrics, allowing us at a glance awareness of current performance.
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REGIONAL SITES WORKED
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QUALITY
Total Manhours worked: 119,508
Number of commercial dives: 2,900
Number of vessel hours worked: 24,930
% conversion rate from quotation to contract:
60%
Number of external complaints
Number of complaints to clients / suppliers
Number of external audit non-conformance
Number of supplier performance issues
Number of quality control non-conformances
0
HEALTH & SAFETY
ENVIRONMENTAL
Number of Pollution Incidents
0
Tonnes of CO2e per £M turnover
308.38
% of recycling – Vessels
100
% of recycling – Office
100
Tonnes of CO2e Scope 1
2964.52
Tonnes of CO2e Scope 2
19.04
Tonnes of CO2e Scope 3
100.29
SECURITY
Threats
- Antivirus Threats Received: 0
- DNS Threats Received: 1
- Malware Threats Received: 235
- Spam Received: 11,220
Information Security Management Systems
- Data loss: 0
- Password breaches: 0
- Server failures: 0
ISO STANDARDS
- We maintained our Quality Management Standard ISO 9001:2015
- We maintained our Health & Safety Standard ISO 45001:2018
- We maintained our Environmental Management Standard ISO 14001:2015
- We maintained our Information Technology, Security Techniques Standard ISO 27001:2017
OTHER STANDARDS
- We maintained our Cyber Essentials PLUS Information Security Standard
- We maintained our Safety Schemes in Procurement Standard
- We maintained our Constructionline scheme Standard
- We maintained our Scottish Business Pledge
- We maintained our Scottish Living Wage Accreditation
- We maintained our Lloyds Register Approved Service Supplier Accreditation
- We maintained our American Bureau of Shipping Approved Service Supplier Accreditation
- We maintained our RINA Approved Service Supplier Accreditation
- We maintained our DNV-GL Approved Service Supplier Accreditation
- We maintained our Achilles UVDB B2 Accreditation
- We maintained our Achilles FPAL Verification
- We maintained our Lifting Equipment Engineers Association Accreditation
- We maintained our Fit For Offshore Renewables Accreditation
- We gained Cycle Friendly Employer Status
- We maintained our British Drilling Association Accreditation
CUSTOMER FEEDBACK
-
Communication
Was your initial enquiry/quotation replied to in good time?100% SATISFACTIONDid you receive prompt responses to your queries?100% SATISFACTIONOverall how was our level of communication with you?100% SATISFACTION -
Projects
Did we meet your project planning requirements?100% SATISFACTIONOverall, were we flexible in our approach to your requirements?100% SATISFACTIONWas our technical knowledge to your needs?100% SATISFACTIONOverall, how was our project planning?100% SATISFACTION -
Performance
Did our on-site team meet your project requirements?100% SATISFACTIONWere the on-site team helpful, polite and courteous?100% SATISFACTIONHow was our on-site timekeeping?100% SATISFACTIONDid we leave your site/project safe, clean and tidy?100% SATISFACTIONOverall, how would you rate our health, safety and environmental approach?100% SATISFACTION -
Office
Were the office team helpful, polite and courteous?100% SATISFACTIONDid you receive all invoicing and expected reporting promptly?100% SATISFACTION