Business Dashboard 2019
At Leask Marine we believe that our business success is built on the quality of our operational efficiencies and we use a number of information management tools across our business tracking specific key performance indicator metrics, allowing us at a glance awareness of current performance.
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Total Manhours worked: 86920
Number of commercial dives: 3109
Number of vessel hours worked: 31704
% conversion rate from quotation to contract:
66%
Number of external complaints
Number of complaints to clients / suppliers
Number of external audit non-conformances
Number of supplier performance issues
Number of quality control non-conformances
0
Contractors inducted
19
Pre-Safety Briefs performed
984
Safety Presentations given
12
Persons trained for specialised subjects
38
Number of Pollution Incidents
0
Tonnes of CO2e per £M turnover
233.35
% of recycling – Vessels
100
% of recycling – Office
100
Tonnes of CO2e Scope 1
1386.37
Tonnes of CO2e Scope 2
14.55
Tonnes of CO2e Scope 3
85.72
Threats
- Antivirus Threats Received: 3DNS Threats Received: 3
Malware Threats Received: 899
Spam Received: 33,418
Information Security Management Systems
- Data loss: 0
Password breaches: 1
Server failures: 0
ISO STANDARDS
- We maintained our Quality Management Standard ISO 9001:2015
We gained our Health & Safety Standard ISO 45001:2018
We maintained our Environmental Management Standard ISO 14001:2015
We gained our Information Technology, Security Techniques Standard ISO 27001:2017
OTHER STANDARDS
- We maintained our Cyber Essentials Information Security Standard
We maintained our Safety Schemes in Procurement Standard
We maintained our Constructionline scheme Standard
We maintained our Scottish Business Pledge
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Communication
Was your initial enquiry/quotation replied to in good time?100% SATISFACTIONDid you receive prompt responses to your queries?100% SATISFACTIONOverall how was our level of communication with you?100% SATISFACTION -
Projects
Did we meet your project planning requirements?100% SATISFACTIONOverall, were we flexible in our approach to your requirements?100% SATISFACTIONWas our technical knowledge to your needs?100% SATISFACTIONOverall, how was our project planning?100% SATISFACTION -
Performance
Did our on-site team meet your project requirements?100% SATISFACTIONWere the on-site team helpful, polite and courteous?100% SATISFACTIONHow was our on-site timekeeping?100% SATISFACTIONDid we leave your site/project safe, clean and tidy?100% SATISFACTIONOverall, how would you rate our health, safety and environmental approach?100% SATISFACTION -
Office
Were the office team helpful, polite and courteous?100% SATISFACTIONDid you receive all invoicing and expected reporting promptly?100% SATISFACTION