Business Dashboard 2024

At Leask Marine we believe that our business success is built on the quality of our operational efficiencies and we use a number of information management tools across our business tracking specific key performance indicator metrics, allowing us at a glance awareness of current performance.

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REGIONAL SITES WORKED

QUALITY

Total Manhours worked: 122,714

Number of vessel hours worked: 62,496

% conversion rate from quotation to contract:

60%

Number of external complaints

Number of complaints to clients / suppliers

Number of external audit non-conformance

Number of supplier performance issues

Number of quality control non-conformances

0

 

 

  Number of internal and external audits this year: 70
HEALTH & SAFETY

  • 0

    Fatality

  • 0

    Lost Work Day Cases (LWDC)

  • 0

    Restricted Work Day (RWDC)

  • 0

    Medical Treatment Cases (MTC)

  • 1

    First Aid Cases (FAC)

  • 0

    RIDDOR Reportable

  • 0

    Number of Improvement or Prohibition Notices Issued by Enforcing Authorities

  • Contractors inducted

    56

  • Pre-Safety Briefs performed

    100%

  • Safety Presentations given

    100%

  • Persons trained for specialised subjects

    24

ENVIRONMENTAL

Number of Pollution Incidents

0

Tonnes of CO2e per £M turnover

83.88

  • % of recycling – Vessels

    100

  • % of recycling – Office

    100

Tonnes of CO2e Scope 1

2875

  • Tonnes of CO2e Scope 2

    20

  • Tonnes of CO2e Scope 3

    105

 

SECURITY

Threats

  • Malware Threats Received: 204
  • Spam Received: 14,671

Information Security Management Systems

  • Data loss: 0
  • Password breaches: 0

 

ISO STANDARDS

  • We maintained our Quality Management Standard ISO 9001:2015
  • We gained our Health & Safety Standard ISO 45001:2018
  • We maintained our Environmental Management Standard ISO 14001:2015
  • We maintained our Information Technology, Security Techniques Standard ISO 27001:2017 and gained our ISO 27001:2022 accreditation

OTHER STANDARDS

  • We maintained our Cyber Essentials and Cyber Essentials PLUS Information Security Standards
  • We maintained our Safety Schemes in Procurement Standard
  • We maintained our Constructionline scheme Standard
  • We maintained our Acclaim Safety Schemes in Procurement accreditation
  • We maintained our Scottish Business Pledge
  • We maintained our Lloyds Register of Approved Service Supplier
  • We maintained our American Bureau of Shipping (ABS) service supplier accreditation
  • We maintained our RINA Approval of service Suppliers
  • We maintained our DNV-GL as Approval of Service Suppliers
  • We maintained our Achilles Global Energy Database
  • We maintained our Fit For Offshore Renewables commitment charter
  • We remain as an accredited Scottish Living Wage Employer
  • We remain accredited Living Hours Employer
CUSTOMER FEEDBACK

 

 

  • Communication

    Was your initial enquiry/quotation replied to in good time?
    100% SATISFACTION
    Did you receive prompt responses to your queries?
    100% SATISFACTION
    Overall how was our level of communication with you?
    100% SATISFACTION

  • Projects

    Did we meet your project planning requirements?
    100% SATISFACTION
    Overall, were we flexible in our approach to your requirements?
    100% SATISFACTION
    Was our technical knowledge to your needs?
    100% SATISFACTION
    Overall, how was our project planning?
    100% SATISFACTION

  • Performance

    Did our on-site team meet your project requirements?
    100% SATISFACTION
    Were the on-site team helpful, polite and courteous?
    100% SATISFACTION
    How was our on-site timekeeping?
    100% SATISFACTION
    Did we leave your site/project safe, clean and tidy?
    100% SATISFACTION
    Overall, how would you rate our health, safety and environmental approach?
    100% SATISFACTION

  • Office

    Were the office team helpful, polite and courteous?
    100% SATISFACTION
    Did you receive all invoicing and expected reporting promptly?
    100% SATISFACTION