Business Dashboard 2018

At Leask Marine we believe that our business success is built on the quality of our operational efficiencies and we use a number of information management tools across our business tracking specific key performance indicator metrics, allowing us at a glance awareness of current performance.

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REGIONAL SITES WORKED

QUALITY

Total Manhours worked: 92457

2018 manhours worked

Number of commercial dives: 3049

2018 commercial dives

Number of vessel hours worked: 31380

2018 vessel hours

% conversion rate from quotation to contract:

64%

Number of external complaints

Number of complaints to clients / suppliers

Number of external audit non-coformances

Number of supplier performance issues

Number of quality contro non-conformances

0

 

 

2018 internal and external audits

HEALTH & SAFETY
  • 0

    Fatality

  • 1

    Lost Work Day Cases (LWDC)

  • 0

    Restricted Work Day (RWDC)

  • 2

    Medical Treatment Cases (MTC)

  • 1

    First Aid Cases (FAC)

  • 0

    RIDDOR Reportable

  • 0

    Number of Improvement or Prohibition Notices issued by Enforcing Authorities

  • Contractors inducted

    22

  • Pre-Safety Briefs performed

    1023

  • Safety Presentations given

    28

  • Persons trained for specialised subjects

    48

ENVIRONMENTAL

Number of Pollution Incidents

0

Tonnes of CO2e per £M turnover

258.47

  • % of recycling – Vessels

    100

  •  
  • % of recycling – Office

    100

Tonnes of CO2e Scope 1

1517.84

  • Tonnes of CO2e Scope 2

    22.86

  •  
  • Tonnes of CO2e Scope 3

    61.82

SECURITY

ISO STANDARDS

  • We maintained our Quality Management Standard ISO 9001

    We maintained our Health & Safety Standard OHSAS 18001

    We maintained our Environmental Management Standard ISO 14001

OTHER STANDARDS

  • We gained our Cyber Essentials Information Security Standard

    We maintained our Safety Schemes in Procurement Standard

    We maintained our Constructionline scheme Standard

CUSTOMER FEEDBACK
  • Communication

    Was your initial enquiry/quotation replied to in good time?
    100% SATISFACTION
    Did you receive prompt responses to your queries?
    100% SATISFACTION
    Overall how was our level of communication with you?
    100% SATISFACTION
  • Projects

    Did we meet your project planning requirements?
    100% SATISFACTION
    Overall, were we flexible in our approach to your requirements?
    100% SATISFACTION
    Was our technical knowledge to your needs?
    100% SATISFACTION
    Overall, how was our project planning?
    100% SATISFACTION
  • Performance

    Did our on-site team meet your project requirements?
    100% SATISFACTION
    Were the on-site team helpful, polite and courteous?
    100% SATISFACTION
    How was our on-site timekeeping?
    100% SATISFACTION
    Did we leave your site/project safe, clean and tidy?
    100% SATISFACTION
    Overall, how would you rate our health, safety and environmental approach?
    100% SATISFACTION
  • Office

    Were the office team helpful, polite and courteous?
    100% SATISFACTION
    Did you receive all invoicing and expected reporting promptly?
    100% SATISFACTION